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Accessibility Statement

1. Our Commitment to Accessibility

16847323 CANADA LIMITED operating as Eyemesto Shipping ("Eyemesto Shipping") is committed to ensuring that the digital platform is accessible to all users, including those with disabilities. Eyemesto Shipping strives to provide a positive and inclusive experience for everyone who uses the website and services.

2. Standards We Follow

Eyemesto Shipping aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as referenced by the Accessibility for Ontarians with Disabilities Act (AODA) and the Accessible Canada Act. These guidelines help make digital content more accessible to people with a range of disabilities, including visual, auditory, cognitive, and motor disabilities.

3. Accessibility Features

Eyemesto Shipping has implemented or is working toward the following features:

  • Text alternatives (alt text) for non-text content such as images.
  • Sufficient color contrast ratios throughout the interface.
  • Keyboard navigation support for all interactive elements.
  • Descriptive page titles and headings to aid screen reader navigation.
  • Resizable text without loss of content or functionality.
  • Avoidance of content that flashes more than three times per second.
  • Accessible forms with proper labeling and error identification.

4. Known Limitations

While Eyemesto Shipping strives for full accessibility, some areas of the platform may not yet fully conform to WCAG 2.1 AA standards. These areas are being actively identified and remediated as part of an ongoing accessibility improvement roadmap.

5. Assistive Technology Compatibility

The platform has been tested for compatibility with the following assistive technologies:

  • NVDA and JAWS screen readers on Windows.
  • VoiceOver on macOS and iOS.
  • TalkBack on Android.
  • Modern browsers including Chrome, Firefox, Edge, and Safari.

6. Multi-Year Accessibility Plan

Eyemesto Shipping is committed to developing and maintaining a Multi-Year Accessibility Plan in accordance with the AODA Integrated Accessibility Standards Regulation. The plan outlines steps to prevent and remove accessibility barriers across the platform and customer-facing services.

7. Feedback and Contact

Feedback on the accessibility of the platform is welcome. If you experience any barriers or have suggestions for improvement, please contact:

Eyemesto Shipping aims to respond to accessibility feedback within 5 business days.

8. Formal Complaints

If you are not satisfied with the response to an accessibility concern, you may file a complaint with the Accessibility Directorate of Ontario or the Canadian Human Rights Commission.